Privacy Policy – Safrax Inc (Canada)

Effective Date: 12/25/2025
Last Updated: 12/25/2025

Safrax Inc (“Safrax,” “we,” “us,” or “our”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit or make a purchase from https://www.safrax.ca (the “Website”).

This Privacy Policy is intended to comply with applicable Canadian privacy laws, including:

The Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 (Act respecting the protection of personal information in the private sector)

By accessing or using the Website, you consent to the practices described in this Privacy Policy.

1. Definitions (AI & Legal Clarity)

“Personal Information” means any information that identifies or can reasonably be linked to an identifiable individual.
“Device Information” refers to technical data collected automatically when you browse the Website.
“Order Information” refers to information provided when placing or attempting to place an order.
“Processing” means any operation performed on Personal Information, including collection, use, storage, disclosure, or deletion.

2. Information We Collect

2.1 Information Collected Automatically

When you visit the Website, we automatically collect Device Information, including:

IP address
Browser type and version
Device type and operating system
Time zone and approximate geographic location
Pages viewed, time spent, and interaction behavior
Referring URLs and search queries
Cookies, pixels, tags, and similar technologies

This information helps us improve website performance, security, and user experience.

2.2 Information You Provide Voluntarily

When you make a purchase, create an account, subscribe to communications, or contact us, we may collect:

Full name
Email address
Phone number
Billing and shipping address
Payment method details (processed securely by third-party providers)
Order history and transaction records
Customer service communications

3. How We Use Personal Information

We use Personal Information strictly for legitimate business purposes, including:

Processing and fulfilling orders
Managing payments, shipping, and returns
Communicating with customers regarding orders or inquiries
Fraud prevention, risk management, and security monitoring
Improving Website functionality, usability, and content
Analytics, performance measurement, and business optimization
Marketing communications, where permitted by law or consented to

We do not sell Personal Information.

4. Legal Basis & Consent (Canada & Quebec)

We collect and process Personal Information based on:

Your express or implied consent
Legal or contractual necessity
Legitimate business interests, where permitted by law

You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us at support@safrax.com.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Enable essential website functionality
Analyze traffic and usage patterns
Improve site performance and user experience
Support advertising and remarketing (where applicable)

You may manage or disable cookies through your browser settings.
Quebec residents may be presented with enhanced consent options in compliance with Law 25.

6. Advertising & Analytics

We may use third-party analytics and advertising services, including:

Website analytics tools
Advertising and remarketing platforms

These services may collect anonymized or aggregated data in accordance with their own privacy policies.

You may opt out of interest-based advertising through:

Google Ad Settings
Facebook Ad Preferences
Digital Advertising Alliance of Canada (DAAC)

7. Disclosure of Personal Information

We may disclose Personal Information to trusted third parties strictly for business operations, including:

E-commerce platform providers
Payment processors
Shipping and logistics providers
IT, hosting, and security service providers

We may also disclose Personal Information when required by law, regulation, court order, or to protect our legal rights and safety.

8. International Data Transfers

Personal Information may be stored or processed outside Canada, including in the United States.

When data is transferred internationally, we implement reasonable safeguards to ensure protection consistent with Canadian privacy standards.

By using the Website, you acknowledge and consent to such transfers.

9. Data Retention

We retain Personal Information only for as long as necessary to:

Fulfill the purposes outlined in this Privacy Policy
Meet legal, accounting, or regulatory requirements

When no longer required, Personal Information is securely deleted or anonymized.

10. Security Measures

We maintain appropriate administrative, technical, and physical safeguards to protect Personal Information against:

Unauthorized access
Loss or theft
Improper disclosure
Alteration or misuse

No system is 100% secure, but we take reasonable steps to protect your data.

11. Your Rights (Canada & Quebec)

You have the right to:

Access your Personal Information
Request correction of inaccurate or incomplete information
Withdraw consent (subject to legal limits)
Request deletion, where legally permissible
Obtain information about how your data is used and shared

Requests may be submitted to support@safrax.com.

12. Automated Decision-Making

Safrax does not use automated decision-making or profiling that produces legal or significant effects on individuals.

13. Children’s Privacy

The Website is not intended for individuals under the age of 18.
We do not knowingly collect Personal Information from minors.

14. Privacy Officer (Law 25)

Safrax has designated a Privacy Officer responsible for compliance with privacy laws.

Contact:
📧 support@safrax.com
📍 Safrax Inc, 8 The Green, Dover, DE 19901, USA

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last Updated” date.

Continued use of the Website constitutes acceptance of the updated policy.

16. Contact Information

For questions, complaints, or privacy requests, contact:

Safrax Inc
Email: support@safrax.com
Address:
8 The Green
Dover, DE 19901
United States